Terms of service

Terms of service


OVERVIEW

Welcome to Smoked Leaf! By accessing or using our website www.smokedleaf.in and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully.

1. General Information

  • The website is owned and operated by Smoked Leaf (“we”, “our”, “us”).
  • These terms govern your use of our website and the purchase of our products.
  • We may update these terms at any time without prior notice. The latest version will always be available on our website.

2. Eligibility

  • By placing an order, you confirm that all details provided by you are accurate and complete.

3. Products & Pricing

  • All product descriptions, images, and prices are subject to change at any time without notice.
  • We make every effort to display product colours accurately, but variations may occur due to screen settings.
  • Prices are inclusive of applicable taxes unless otherwise stated.

4. Orders & Payment

  • All orders are subject to acceptance and availability.
  • We reserve the right to cancel any order due to stock unavailability, incorrect pricing, or suspected fraud.
  • Payments are processed securely through third-party gateways (e.g., Phonepay, PayU, etc.). We do not store your payment information.

5. Shipping & Delivery

  • We aim to dispatch orders within the estimated time frame mentioned on our website.
  • Delivery times may vary depending on location and courier delays.
  • Once shipped, tracking details will be shared via email/SMS.

6. Returns & Exchanges

  • Please refer to our Return & Exchange Policy for details.
  • Products must be unused, unwashed, and returned with original tags and packaging.

7. Intellectual Property

  • All content on our website, including images, designs, logos, and text, is the property of Smoked Leaf and protected by applicable copyright laws.
  • You may not copy, reproduce, or distribute our content without written permission.

8. Limitation of Liability

  • We are not responsible for any indirect, incidental, or consequential damages arising from the use of our products or website.
  • Our total liability for any claim shall not exceed the amount paid for the product in question.

9. Prohibited Activities

  • Use our website for fraudulent or unlawful purposes.
  • Interfere with the website’s security features.
  • Attempt to gain unauthorised access to our systems.

10. Governing Law

  • These Terms are governed by and construed in accordance with the laws of India.

11. Contact Us

For any questions about these Terms, please contact us at:
📧 Email: contact@smokedleaf.in