Shipping policy
Shipping Policy
At Smoked leaf, we are committed to delivering your favorite styles to your doorstep with ease and efficiency. Please review our shipping policy below for all details regarding our delivery services.
1. PROCESSING TIME
Orders are typically processed within 1-3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
2. SHIPPING OPTIONS & DELIVERY TIMES
We offer the following shipping options:
- Standard Shipping: Estimated delivery within 5-7 business days.
- Express Shipping: Estimated delivery within 2-4 business days.
Note: Delivery times may vary based on your location and external factors like customs or weather conditions.
4. TRACKING YOUR ORDER
Once your order has been shipped, you will receive a confirmation email with a tracking number. Use the tracking link provided to monitor your order’s journey.
6. SHIPPING RESTRICTIONS
Currently, we do not ship to any restricted regions, if applicable. Orders with incomplete or invalid addresses may be delayed or canceled.
7. LOST OR DAMAGED PACKAGES
If your package is lost, damaged, or delayed, please contact our customer service team at info@smokedleaf.in or contact@smokedleaf.in . We will work with the courier to resolve the issue promptly.
8. RETURNS AND EXCHANGES
For information on returns and exchanges, please refer to our Returns Policy. We strive to provide you with the best shopping experience. For further assistance, contact us at contact@smokedleaf.in
Thank you for shopping with Smoked Leaf!